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Why do you need our retained incident response service?

Fast incident response to minimise the impact of a security breach.

Mitigate economic, public relations, and legal or regulatory risks.

Get back up and running after the incident faster.

Here to help when you need it the most 24x7x365

Suffering a cybersecurity breach is inevitable in today’s landscape, it can be a nightmare to devise a containment plan, fix the problem, recover systems and maintain business continuity. Then, there’s also the need to simultaneously limit damage through communication and reporting.

In short, responding to a breach can be a daunting prospect.

This is where we can help. You can be one step ahead by putting vital help in place now so you can manage and respond to high-consequence incidents when you need it most. Put our experts on standby to do the work for you. Should you need to simply contact our designated Incident Response contact number and they will be ready to determine the best recovery strategy and support you with communication and reporting to minimise the impact a breach has on your business.

Falanx Cyber will produce a detailed report that will provide insight into the attack.

• Initial findings
• Attack narrative
• Containment strategy
• Detailed findings
• Attack Timeline
• Analysis of identified threats
• Incident specific recommendations
• General recommendations

We have a 2 hour SLA for remote triage and support following client notification. Pre-purchased hours are set against strict SLAs to ensure investigations can begin immediately.

Falanx Cyber will always prioritise incident response activities for retained incident response customers. Due to the time sensitive nature of incident response activities, we will do our best to assist new customers as soon as possible.

We’ll support your business in preventing similar attacks from occurring, firstly taking a preventative approach with penetration testing and security assessments and secondly via our protective managed detection and response (MDR) service.

Falanx Cyber will provide advice and support in preventing incidents from occurring in the future, including how to optimally respond should an event occur again.

Our service utilises agent-based remote data collection methods that are forensically sound to ensure data integrity

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