Our Testing Process

Would you like to find out more about how our testing process works?

Get in touch

Our Testing Process

Would you like to find out more about
how our testing process works?

Get in touch

What do you get when you work with us?

A bespoke and client-focused penetration testing service.

Highly-skilled and experienced penetration testers.

Comprehensive, yet easy-to-understand reporting of our findings.

Our penetration testing and assessment services are designed to ensure that your systems and processes cannot be breached from cyber attacks. We work closely with your team, understanding your systems thoroughly before we start testing.

Cybersecurity testing with a personal touch

We believe the personal touch we provide with our penetration testing services is why our clients choose to keep working with us. We provide a friendly, customer-focused service that is designed to support your specific business needs. We invest time forging individual relationships, getting to know you and your team, learning the intricacies of the technical systems you manage.

Our penetration testers embed themselves in your processes, speaking to project managers directly to arrange the testing. Their flexible and professional approach is further complemented by their skills and experience. More importantly, as our client, you will be working with a dedicated account manager. This one-point of contact will provide you with all the information and support you need.

Would you like to know more about how our penetration testing services could benefit your organisation?

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Our process

Dedicated account manager

As we mentioned earlier, we provide you with a dedicated account manager. This individual will be responsible for working with you, providing both operational support and account management functions for the life of the contract, to ensure you receive the best possible level of service to achieve optimum results for your business. Your account manager will work closely with you, supported by the knowledge and expertise of our cybersecurity specialists.

Understanding your needs

You can contact your account manager at any time to request penetration testing services. We will arrange for a scoping call at a mutually convenient time to understand your needs. This helps us refine your penetration testing requirements in order to fully understand the breadth and depth of the project.

Project kick off

Before we commence the testing, we have a kick off call with you. This ensures everyone is clear about the scope of testing and all concerns, including hygiene factors, have been addressed. Once you have consented, we will commence the requested testing on the agreed dates.

Testing phase

During the testing phase, you can expect regular verbal updates about the daily progress. After the testing is complete, we will provide you with a securely-delivered electronic report. Your account manager will also plan in a convenient time for a report debrief. We use this time to explain the findings and conclusions of the report, and answer any questions you may have.

Reporting

Our electronic report includes several key components like the executive summary, which includes our recommendations, the scope of the test we undertook, the key findings of the test along with the evidence, and the tools and methodology we used.

Penetration testers skills and certifications

Testimonials

“I have been very impressed by the high standard of Falanx’s communication, testing procedures and reporting. From the initial engagement through to test reports and follow up advice, they have provided exceptional service and I wouldn’t hesitate to recommend them; we will certainly be using them again for future testing.”

Claudia Zimmer

Operations Manager, Ensign Pensions

“The team at Falanx have been great, from an initial enquiry to completing the test has been seamless. Our account manager and the rest of the team have been incredibly reactive in responding to our queries and the work performed has been great. I would not hesitate to recommend Falanx for your IT Security needs.”

Mitchell Smith

Product Manager, One Site Global Ltd

“We have worked with Falanx Cyber for several years and have always been impressed with the professional service they provide. This begins with the early stages of planning, providing useful advice on which areas to focus testing on, including any specific details around emerging threats. This continues with the execution of the agreed pen tests and vulnerability assessments where we are kept informed throughout the whole process, and finally with the informative reports produced and any assistance required following any remediation efforts.”

James Myhill

Head of IT, Canal and River Trust

“Falanx provided us with a phishing campaign that delivered a invaluable insight into how our staff reacted to potentially dangerous phishing attempts. The Phishing results were very enlightening and will help shape our internal cyber security awareness program. We were very pleased with the design and execution of the campaign and we will continue to use Falanx for further phishing campaigns to prove the effectiveness of our cyber security training”

Tony Donn

Head of IT, Cenkos

“Falanx conducted in-person training session that made employees engage, participate, and ask questions. Rob the trainer showed us that human recognition is one of the most important lines of defence against phishing and cyber security attacks. We especially enjoyed Rob’s stories of social engineering and made all employees sit up and think how important all aspects of cyber security not just attacks via conventional means.”

Tony Donn

Head of IT, Cenkos

“We see great value in investing in positive reinforcement of staff, especially in delivering awareness training. Due to COVID-19 on site training was not possible but Falanx were able to step in and provide their usual high quality cyber security training over web.”

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Our Testing Process

Our Testing Process

What do you get when you work with us?

A bespoke and client-focused penetration testing service.

Highly-skilled and experienced penetration testers.

Comprehensive, yet easy-to-understand reporting of our findings.

Cybersecurity testing with a personal touch

"I need a trusted partner that can provide additional security services into my portfolio."

Managing Director

“As a security manager I know the benefit of carrying out simulated cyber attacks on our systems. I need a service provider that can handle my requirements.”

Security Manager

“I need a supplier that understands the importance of implementing and maintaining Information Security best practices critical to our ongoing success and reputation.”

Managing Director

“My job is to ensure that our business is protected against cyber security attacks. I need a company that can hunt for and eradicate threats.”

CSIO

“I need a company that can deliver cutting-edge training to my staff, ensuring they are empowered to recognise and defend against cyber security threats.”

Head of Training

Our process

Dedicated account manager

Understanding your needs

Project kick off

Testing phase

Reporting

Penetration testers skills and certifications

Testimonials

Claudia Zimmer

Operations Manager, Ensign Pensions

Mitchell Smith

Product Manager, One Site Global Ltd

James Myhill

Head of IT, Canal and River Trust

Tony Donn

Head of IT, Cenkos

Tony Donn

Head of IT, Cenkos

Cyber Security Manager

Leading Specialist Bank

Our accreditations

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What we do

Who we are

Contact

020 7856 9450

info@falanx.com

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