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Keeping client data confidential using Managed Detection & Response from Falanx Cyber



Lodders Solicitors is a leading UK family and divorce law practice. The company was established in Stratford-upon-Avon over 235 years ago and has grown significantly. It now has offices located in Birmingham, Cheltenham and Henley, and over 110 members of staff and 25 partners. Lodders regularly handles highly confidential client information and recognised that if their network were breached it would be extremely damaging to their reputation. With the increased threat from cyber attacks in recent years, and the introduction of the General Data Protection Regulation (GDPR) in May 2018, the importance of securing clients’ information was at an all time high.


COMPANY: Lodders Solicitors
LOCATION: Birmingham, Cheltenham and Henley
COMPANY SIZE: 110+ employees
SERVICES: Managed detection and response


  • A requirement to safeguard highly confidential client information across the organisation
  • Mitigate financial and reputation risk
  • Expert management of information security to supplement the skills of the in-house team

By reaching out to his network, Mike Poole – Lodders IT Network Manager was connected to a number of market-leading security vendors who offer threat detection solutions. Falanx’s Cyber Security Monitoring Service, Managed Detection and Response (MDR) service was selected as the solution that best suited Lodders specific business needs.

Our IT team are not experts in threat detection or threat mitigation, so when devising our cybersecurity strategy, it was apparent that I needed to outsource this function. We needed experts to come in and manage security rather than handling it internally.

– Mike Poole, Lodders


Lodders chose Falanx’s MDR Service, in January 2018. MDR is not just a monitoring report dashboard, it combines all the advantages of market-leading Cyber Security vendors with a dedicated and knowledgeable service team actively monitoring and resolving issues on Lodders’ behalf using UK SOC data centres.


Partnering with Falanx Cyber has meant that Lodders benefit from continuous protective monitoring on their network by our UK security cleared analysts to investigate and prioritise threats, and proactive threat hunting to discover existing threats on the network. This means that the in-house IT Team can focus on their day to day roles confident in the knowledge that the security of client data is assured and Lodders’ reputation is protected. Following a quick onboarding process the team identified a current continuous feed of activity. Quick action prevented potential malicious threats and confirmed to the Partners how valuable the investment was in safeguarding Lodders client data.

The addition of the managed service means we do not need in-house resource to watch the dashboards and then manage the alerts 24/7.

Mike Poole, Lodders

Keeping your business safe with a fully-managed cyber security monitoring service

By monitoring your business 24/7, 365 days a year, our MDR service is able to identify cyber threats and vulnerabilities that could compromise your organisation’s data and system availability. Falanx Cyber’s team monitor, investigate, identify and escalate threats in real-time, so you can focus on core business activities.

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