Find out how we work as an extension of your IT team to give you protection from cyber threats.
Find out how we work as an
extension of your IT team to
give you protection from
cyber threats.
We know that cyber threats are constantly evolving and that businesses need to adapt along with them. Since the threats to your environment are unique to you and the technologies you use, we liaise with you to assess your requirements.
We provide a comprehensive overview and deep-dive process to understand all your needs, ensuring a clear line of communication. As a result, once we start the detect and respond service, you can be sure all your bases are covered.
Do you want to learn more about how our managed detection and response service could keep your organisation safe from targeted cyber attacks?
When you approach us for our services, we first get an overview of what you need. In the introductory call, we assess the suitability and your requirements and create a plan of action for you.
Once we have a plan, we exchange information with you. Our team will share the service definition with you, including the details of how we will accomplish the results we’ve committed to delivering. We will also ask you for detailed network topology, namely the devices you have and other requirements.
Once we have a complete understanding of your ecosystem, we have a deep dive call with you. In this call, we provide you with further technical information. We will also assist you in determining the scope of service and ability to ingest from infrastructure, whether on the premises or cloud-based, IaaS cloud services, and SaaS services.
We will arrange a kick off call to introduce you to your dedicated service delivery manager, who will then take over the delivery of service. We have a normal on-boarding process after which we can start monitoring your networks and systems for any cybersecurity threats and attacks.
As our partner, before you can sell our managed detection and response product to customers, we ensure a detailed training process so you understand our services and the sales process.
If you have a customer interested in our service, we start with an introductory call. As with direct customers, the call helps us understand the needs of the organisation so we can design the service to align with their needs.
To get a better understanding of the customer’s infrastructure, and to explain how we will provide the service, we share information. This includes our plan of services and getting the client’s network topology and device specifications.
As with our direct customers, we have a detailed technical conversation with your clients to get a deeper understanding of the scope of the project. This allows the client to understand how our services will work while we get a clearer picture of the client infrastructure.
Since this opportunity comes through you, our partner, we rely on you to provide the proposal based on the scope of the project. Once the proposal has been accepted, we will introduce the client to their service delivery manager and begin the on-boarding process.
“I have been very impressed by the high standard of Falanx’s communication, testing procedures and reporting. From the initial engagement through to test reports and follow up advice, they have provided exceptional service and I wouldn’t hesitate to recommend them; we will certainly be using them again for future testing.”
“The team at Falanx have been great, from an initial enquiry to completing the test has been seamless. Our account manager and the rest of the team have been incredibly reactive in responding to our queries and the work performed has been great. I would not hesitate to recommend Falanx for your IT Security needs.”
“We have worked with Falanx Cyber for several years and have always been impressed with the professional service they provide. This begins with the early stages of planning, providing useful advice on which areas to focus testing on, including any specific details around emerging threats. This continues with the execution of the agreed pen tests and vulnerability assessments where we are kept informed throughout the whole process, and finally with the informative reports produced and any assistance required following any remediation efforts.”
“Falanx provided us with a phishing campaign that delivered a invaluable insight into how our staff reacted to potentially dangerous phishing attempts. The Phishing results were very enlightening and will help shape our internal cyber security awareness program. We were very pleased with the design and execution of the campaign and we will continue to use Falanx for further phishing campaigns to prove the effectiveness of our cyber security training”
“Falanx conducted in-person training session that made employees engage, participate, and ask questions. Rob the trainer showed us that human recognition is one of the most important lines of defence against phishing and cyber security attacks. We especially enjoyed Rob’s stories of social engineering and made all employees sit up and think how important all aspects of cyber security not just attacks via conventional means.”
“We see great value in investing in positive reinforcement of staff, especially in delivering awareness training. Due to COVID-19 on site training was not possible but Falanx were able to step in and provide their usual high quality cyber security training over web.”
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
These cookies are used for tracking users behaviour to understand the websites performance and reach.
These cookies are used to improve your viewing experience with descriptive videos.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Preference cookies are used to store user preferences to provide content that is customized and convenient for the users, like the language of the website or the location of the visitor.
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.