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We help SynApps Solutions by providing the following services:

Triarii, the fully-managed MDR service

Founded in 2003, SynApps Solutions is an independent services and solutions company specialising in Enterprise Content Management (ECM) technologies. Operating across healthcare, government, and commercial markets SynApps Solutions provides software, consultancy, implementation, and support services primarily for bespoke Alfresco and OpenText Documentum solutions.

How we helped

SynApps Solutions were tasked with implementing an ECM solution for a UK Government Agency supporting a critical part of the National infrastructure. Due to the sensitive nature of the data they would be supporting, they required a solution to help protect this data and quickly identify and be alerted to any possible suspicious activity from an internal or external source.

Partnering with Falanx Cyber has provided SynApps Solutions with a fully secure environment for their customers’ data. SynApps Solutions selected Falanx Cyber’s Triarii service following a recommendation. More passive protective monitoring options were considered, but they didn’t meet the criteria and SynApps Solutions’ customer security demands and considerations.

SynApps Solutions have been impressed with Falanx Cyber’s ‘value add’ services such as instructions on how to detect if systems are vulnerable, any mitigation steps as they appear, and then followed up with fixes as they became available. This allows SynApps Solutions to concentrate on formulating a plan for their customers, with advice from a trusted source.

“Falanx Cyber are clearly experts in their field, who over time have become trusted partners and this allied with their excellent customer service makes Falanx an organisation we look towards and know we can utilise if the customer requires any kind of Protective Monitoring”.

Rashid Hussain, Head of Application Support & Cloud Hosting

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