Incident Response Analyst

Hours: Full time

Business Unit: Digital Forensics and Incident Response (DFIR)

Reports to: Lead Incident Response Analyst

Location: Hybrid: Office in Central Reading & Working from home

Salary: £Excellent + excellent benefits

The role:

We have an exciting opportunity for a Graduate to join us as an Incident Response Analyst with a genuine passion and interest in Cyber Security to join our growing DFIR team.
The DFIR Team are responsible for responding to and investigating reported incidents received from our customers.
The role of the Incident Response Analyst is to recommend corrective actions to our customers as well as leading proactive threat hunting. As well as the day-to-day incident response activities, the Analyst will also have the opportunity be involved in projects in other areas such as developing the services we provide.
The Incident Response Analyst will ensure they are meeting customer and internal SLA’s, their quality of work is to a high standard and are working with the team to full capacity.
The ideal candidate will have a strong work ethic, world class customer service skills, a keen eye for detail and the ability to positively drive themselves and the team forward. This individual will act as a role model to the wider team, always acting in a courteous and professional manner; adhering to Falanx’s core values.

Your key responsibilities will include:

• To manage investigations through all stages of the Incident Response lifecycle from identification through to providing remediation and a comprehensive report
• To assist customers with security and service queries
• To effectively prioritise work in line with customer Service Level Agreements, internal Key Performance Indicators, Objectives and adhoc management requests
• To make sure all high priority issues / requests are escalated to the senior management team as soon as they are identified
• To own cyber security Incidents ensuring detailed & accurate data is being captured in the outset, keeping customers updated, progressing the Incident to resolution in a timely manner
• To liaise with customer support teams to ensure efficient & effective escalation, response and resolution of identified cyber security Incidents
• To perform analysis of log files from a variety of different sources.
• To organise and host Post Incident Review Meetings to go through the technical findings and mitigations of a Cyber Security Incident
• To work with resolver teams and external suppliers to ensure comprehensive documentation of procedures are maintained and regularly reviewed
• To communicate any key or high priority Cyber Security Incidents to the wider team
• To handover investigative actions to be performed by supporting Analysts
• To carry out all activities in line with company and SOC policies & procedures.
• To suggest service & tool improvements to the Senior Management Team for the benefit of the team, the company & its’ customers

Technical Knowledge

• Knowledge & use of SIEM toolsets
• Knowledge & use of Full Packet Capture toolsets
• Knowledge & use of Intrusion Detection Systems
• Knowledge & use of administering Windows / Linux / Unix / MAC OS
• Analysis of Syslog / Windows event logs
• Understanding of how to analyse network traffic
• Understanding of how to analyse malware
• Understanding of memory forensics
• Understanding of common network services (web, mail, FTP, etc), network vulnerabilities and network attack patterns
• Knowledge of Programming and Scripting Languages (Python, C# etc.)

Key Requirements:

Essential:

• Previous experience of working in a similar role (internship or placement)
• Ability to communicate at all levels; strong written and spoken communication skills
• Able to produce clear and concise how-to guides, instructions, and procedure documents
• Able to communicate clearly over the phone or face-to-face and maintain company’s commitment to excellent customer service
• Use own initiative to take responsibility of own workload; can pro-actively complete allocated tasks
• Has a well-organised approach to work planning, time allocation to tasks and a flexible approach to daily routines to deliver the desired results
• Has a positive ‘can-do’ attitude; is a team player, is helpful, friendly & approachable
• Is a fast and efficient learner; wants to learn more and self-develop
• Can adapt quickly in a fast-paced ever-changing environment
• Is able to stay calm under pressure
• Possesses a confident & professional manner; shows a high work ethic, completing all work to a high standard
• Self-motivated to advance own knowledge & gain formal qualifications
• Experience of working in an ISO 27001 compliant environment
• Experience of working to GDPR regulations
• Eligible to undergo SC Clearance

Desirable:

• Bachelor’s Degree in Digital Forensics, Information Security, Computer Science, IT or similar
• CompTIA: A+ / Network+ / Security+ / CYSA+
• ITIL Foundation
• Passion for all things information technology and information security

In return for your skills and experience, we offer the following benefits:

• 25 Days Holiday
• Private Health Care
• Health Cash Plan
• Life Insurance
• Employee Benefits platform
• Employee Assistance Programme
• Supported Training and Professional Development
• Career Progression Framework
• Pension
• A superb working environment and a great, friendly team!

Interested?  Please send your CV and a covering letter to careers@falanx.com

We look forward to hearing from you!

Cyber Security Sales Executive (Penetration Testing)

Hours: Full time
Reports to: Sales & Marketing Director
Based: Remote – with travel to meetings at client sites throughout UK and HQ in Reading
Salary: Base up to £40,000 + commission plan
Private Medical insurance
Life Insurance

The role:

In this role, you’ll be helping to grow a company, whose services are used in corporate and government sectors. You will play an instrumental part in the success of the business, researching the market and introducing our solutions to accounts that you will own. To excel in this challenging role you will need to be both confident and highly ambitious, as you’ll be expected to pitch to new prospects and convert these into existing clients for the business.

As a Sales Executive, you will be focussed upon selling our full suite of penetration testing services to clients, helping the growth of the organisation.

Your key responsibilities will include:

• Achieving an individual sales target quarterly and annually.
• Defining your target markets and go to market strategy with the Sales Director.
• Hold a good working knowledge of penetration testing services.
• Arranging and attending calls and meetings with clients.
• Managing your opportunities to successful conclusions through the sales cycle.
• Conducting lead generation activities in order to build a strong pipeline of recurring profitable business that ensures the delivery of sales targets.
• Writing strong, compelling proposals that clearly define how Falanx services and solutions successfully address client needs and add demonstrable value.
• Presenting proposals to decision makers.
• Ensure that all opportunities, contact information and relevant information is captured within the CRM system to accurately reflect sales activity and report upon opportunity progress.
• Establish and process new sales leads.

Essential Requirements

• Proven track record of achievement/over achievement within a cyber security sales role, ideally focussed on selling penetration testing services, for more than 2 years.
• Clear speaking and professionally presented.
• Proven ability to prospect and generate demand for cyber security services.
• Knowledge of penetration testing services and their relevance to client organisations.
• Proactive, positive attitude and willingness to persevere to achieve goals.
• Ability to travel within the UK.
• The potential to hold UK-security clearances (if required).

Skills, Abilities and Behaviours:

• Goal driven, ambitious, self- starter
• Good communication, written and presentation skills with experience of delivery to a wide and varied client base.
• Ability to adapt to change in a fast-paced environment.
• Excellent listening skills with an ability to capture information from a customer during discussions.
• Strong organizational skills including prioritising, scheduling, time management, upward reporting, and meeting set deadlines.
• Strong negotiation skills.
• Ability to problem solve and use initiative.
• Experience in at least one professional sales training methodologies.
• Full clean driving Licence.
• IT literate including MS Word, PowerPoint, Excel, SharePoint, and current CRM practices.
• Supportive team player.

In return for your skills and experience, we offer the following benefits:

• 25 days holiday
• Private Health care
• Health cash plan
• Life Insurance
• Employee Benefits platform and Employee Assistance Programme
• Pension
• A superb working environment and a great, friendly team!

Interested?  Please send your CV and a covering letter to careers@falanx.com

We look forward to hearing from you!

Cyber Security Sales Operations Executive – Channel partners

Hours: Full time
Reports to: Senior VP – Falanx Cyber
Based: Remote – with travel to meetings at client sites throughout UK and HQ in Reading
Salary: Base up to £40,000 + commission plan
Private Medical insurance
Life Insurance

 

The role:

We are hiring for a Cyber Security Sales Operations Executive – Channel Partners to join our exciting Growth and Innovation Division. This is an important role helping to contribute to the planned substantial growth of our Cyber Security business. Our Growth and Innovation team are leading marketing, sales and entrepreneurial cyber experts with unrivalled industry reputation and portfolio of networks – across the industry and the media.

Our sophisticated services and products are ‘best in class’ and are well placed across all areas of corporate business and in many government sectors.

Falanx Cyber are firmly placed in the market for providing Cyber Security services – Detection, Testing and Advising. Our services are a necessity for all businesses.

The Sales Operations Executive – Channel Partners will take ownership of ensuring that all new Channel partnership leads for the business are followed up and to support the team with the sales partnership life cycle. They will aim to maximise the potential from each client communication with their upbeat outlook and customer skills – translating the leads into qualified appointments.

This role requires a highly organised, efficient, bright and customer focussed individual who is a pleasure to work with as a team member and for our client relations.

You will play an instrumental part in the success of the business ensuring that our partners receive the best possible service in the early stages of the business relationship, ensuring that all opportunities are managed effectively.

This is an excellent opportunity for a confident and ambitious individual, who enjoys working within a fun, supportive and innovative team.

Your key responsibilities will include:

• To act as an ambassador for the business and promote our services.
• To follow up existing leads with various data sources with the aim of making appointments for the Senior VP and BD team.
• Supporting lead generation activities in order to build a portfolio of effective channel partners.
• Co-ordinating and attending meetings with target channel partners and their clients.
• Supporting channel partners in the presentation of proposals and bids that promote Falanx Cyber propositions.
• To write proposals/SoW.
• To work closely with the Marketing team to follow up on generated leads.
• Achieve agreed personal and departmental targets.
• Manage all post-sale relations from contract to service delivery handover.
• Engage internal teams with pre-sales opportunities.
• Ensure all communication is adequately recorded on company systems.
• Deal with inbound telephone queries.
• To build excellent relationships with colleagues and clients and foster good relationships with all internal departments and cross-functional teams.
• Communicate with clients in a professional manner at all times.

Essential Requirements

• A genuine passion in Cyber Security will be invaluable.
• Experience in a Technology sales environment, Cyber extremely desirable
• Excellent communication skills and energetic approach.
• Driven and self-motivated.
• Excellent verbal and written skills.
• Good organisational skills and attention to detail.
• Financially motivated, energetic and reliable with a hunger to succeed.
• We are looking for someone upbeat and a great team player, fun to work with.
• Able to take direction.
• A good knowledge and understanding of the technical aspects of the following: –
  • Microsoft Office and associated systems, including CRM.
  • Social Networking (LinkedIn).

In return for your skills and experience, we offer the following benefits:

• 25 days holiday
• Private Health care
• Health cash plan
• Life Insurance
• Employee Benefits platform and Employee Assistance Programme
• Pension
• A superb working environment and a great, friendly team!

Interested?  Please send your CV and a covering letter to careers@falanx.com

We look forward to hearing from you!

Lead Penetration Tester

Location: Remote

 

The role:

Are you an accomplished penetration tester/ethical hacker, are you a person that thinks outside of the box, that enjoys testing the security of technology, and most can you explain complex technical issues to a non-technical person so that they understand?
For our Lead Penetration Tester roles we are looking for individuals that can enhance our team, innovate and help develop others, the business and its client base. You will report to a Senior Penetration Tester, but will be expected to be able pickup and manage your own workload independently.
As a lead, we will expect you to be the main point of contact on multi-faceted projects, responsible for managing the resources allocated to them.
Day to day you will be performing complex technical security assessments of clients’ information technology systems (including Internal, External, Applications, Hosts, Firewalls, Mobile applications etc.) and related policies and procedures.
We conduct all our client assessments on a by-project basis with a mixture of remote and onsite, generally within London and the South East, however, on occasion further afield travel maybe required, although limited.

Skills we look for:

• You have knowledge of security tools, techniques and methodology frameworks including Metasploit, Kali, Burp Suite and scripting languages.
• Minimum of 2+ years’ experience, with a proven track record of delivering penetration testing services.
• You act as a role model for other members in the team, demonstrating the highest levels of technical competence and professionalism.
• You are a proven team player with experience of working with teams to deliver projects to the end client within budget and timescale boundaries.
• Able to act as a project manager in engagements involving other team members.
• Able to independently carry out scoping and pre-sales work.
• Client focused with a strong understanding of client needs in terms of testing outcomes, stakeholder engagement, and risk mitigation.
• Good analytical and negotiating skills.
• Superb written and spoken English skills are vital for compiling high-quality reports and liaising with clients.
• You like to pass on your knowledge and mentor less experienced people than yourself.
• You code, or contribute to open source tools that help colleagues and the wider community.
• RedTeam and Social Engineering experience is a plus..

Qualifications and Certifications:

• CREST Registered Tester (CRT-PEN), or TigerScheme Qualified Security Team Member (OSTM).
• Other Industry relevant qualifications such as CSTM, CEH, CSTP, OSCP will be considered.
• Current Check Team Member status is a bonus.
• IASME Cyber Essentials or Cyber Essentials PLUS assessor is also desirable.
• UK Security Clearance, or be eligible to obtain it

In return for your skills and experience, we offer the following benefits:

• 25 days holiday
• Private Health care
• Health cash plan
• Life Insurance x 4 salary
• Employee Benefits platform and Employee Assistance Programme
• Pension
• A superb working environment and a great, friendly team!

Interested?  Please send your CV and a covering letter to careers@falanx.com

We look forward to hearing from you!

Penetration Tester

Location: Remote

The role:

Are you a person that thinks outside of the box, do you like to test the security of technology and share your findings with others, and can you explain complex technical issues to a non-technical person so that they understand?
For our Penetration Tester roles we are looking for individuals that can enhance our team, innovate and help develop the business and its client base. Whether you have some experience penetration testing or have been in the role for a while, then a job at Falanx Cyber could be for you.

Skills we look for:

At Falanx Cyber we do not like to pigeon whole people, we believe that individuals in this industry develop different skills at different times. However, the more of the following that you can demonstrate the more likely it is that you will be a good fit for the team.

• Experience as a penetration tester is a massive plus, however, we would consider someone from a similar cyber security background, depending on experience.
• You will have a thirst for knowledge and like to push yourself out of your comfort zone.
• You are good at explaining complex technical concepts to non-technical people so that they understand the issue.
• You are a proven team player with experience of working with teams to deliver projects to the end client within budget and timescale boundaries.
• Direct client engagement experience is a plus.
• You will have a good understanding of networking, multiple operating systems and applications.
• Experience of other test types including lcloud/iOS/Android would be advantageous.
• You enjoy, and have participated in CTF challenges, as well as online learning platforms like Hack The Box, etc.
• You like to pass on your knowledge and mentor less experienced people than yourself.
• You code, or contribute to open source tools that help colleagues and the wider community.
• You are a budding social engineer that is not afraid to roll up their sleeves and get stuck into phishing, vishing, OSINT and physical intrusion projects.
• You can create or manipulate exploits to the benefit of the test you are assigned.

Qualifications and Certifications:

We do not place formal qualifications requirements on this role, we understand how time consuming and costly badges can be in this industry. However, as with skills, any qualifications are desirable.

• A BSc degree (or equivalent) in a technical discipline.
• Microsoft or Cisco Professional Certification related to Security
• CREST Practitioner Security Analyst (CPSA), CREST Register Tester (CRT-PEN), or TigerScheme Qualified Security Team Member (OSTM)
• Other Industry relevant qualifications such as CEH, CSTM, CSTP, OSCP, OSCE will be considered
• UK Security Clearance, or be eligible to obtain it
• Programming Certifications
• Security industry relevant experience (PCI DSS, ISO 27001)

In return for your skills and experience, we offer the following benefits:

• 25 days holiday
• Private Health care
• Health cash plan
• Life Insurance x 4 salary
• Employee Benefits platform and Employee Assistance Programme
• Pension
• A superb working environment and a great, friendly team!

Interested?  Please send your CV and a covering letter to careers@falanx.com

We look forward to hearing from you!